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When Spain's leading savings bank wanted to expand into new markets, it decided to outsource its customer- and employee-facing support operations to EDS, now HP, freeing the bank to focus on growth. HP's industry-best processes now deliver unprecedented flexibility, efficiency andscalability, not to mention cost savings that la Caixa can reinvest in growth. - la Caixa focused on growth by outsourcing support operations - Case study - 4AA2-9081ENW.pdf
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