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Case studies demonstrate how customers innovate and achieve successful business results using HP products and services.
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68 Case studies
TitleLanguageLast modified date
» a.s.r. creates agile new insurance business with HP RADIENCE Administration English (Worldwide) 08/04/2013
PDF [1035 KB]
a.s.r. wanted an open, highly configurable platform on which to build an agile, low cost life insurance business. HP RADIENCE Administration helped reduce costs and automate processes.
» ABR Telecom helps Brazilian operators fight fraud with HP CentralView SFP English (Worldwide) 17/08/2012
PDF [1336 KB]
Subscription fraud costs the telecom market billions of dollars so the ten top operators in Brazil have joined forces to fight criminals. Their technical association ABR Telecom is using HP CentralView Subscription Fraud Prevention.
» ABR Telecom helps Brazilian operators fight fraud with HP CentralView SFP English (Worldwide) 17/08/2012
PDF [1380 KB]
Subscription fraud costs the telecom market billions of dollars so the ten top operators in Brazil have joined forces to fight criminals. Their technical association ABR Telecom is using HP CentralView Subscription Fraud Prevention.
» Abril Group optimized its IT environment, cut costs and reaped green benefits through virtualization English (Worldwide) 22/04/2010
PDF [1332 KB]
Abril Group, one of the biggest and most influential communication groups in Latin America, wanted to transform its IT environment and enable new functionality while reducing total cost of ownership.
» AOL improves the agility and cost efficiency of its operations with HP English (Worldwide) 07/01/2011
PDF [248 KB]
AOL looked to improve the agility, consistency and cost-efficiency of its finance and administration (F&A) operations.
» Bank of Canada lowered operational costs for Canada's Retail Debt Program (RDP). English (Worldwide) 23/10/2009
PDF [1418 KB]
This is a business value case study. When the Bank of Canada wanted to lower operational costs associated with managing its Retail Debt Program (RDP), outsource its contact centre and bond registry, and increase the program's flexibility, it called on EDS, now HP.
» Belgian Federal Agency for the Safety of the Food Chain's modern animal tracking system raised confidence English (Worldwide) 09/10/2009
PDF [987 KB]
In response to global food crises, Belgium's Federal Agency for the Safety of the Food Chain modernized its livestock tracking and monitoring system. EDS, now HP, delivered a centralized, integrated Web solution, Beltrace, that provides a complete picture of animal health from the farm to the dining table.
» Belgian Police Force streamlines salary administration for 48,000 employees with HP Enterprise Services English (Worldwide) 28/02/2013
PDF [635 KB]
When several Belgian police organizations were amalgamated into one national force, it needed a new, centralized payroll system for its 48,000 employees. This large and complex solution was successfully implemented by HP Enterprise Services.
» Belgian Police Force streamlines salary administration for 48,000 employees with HP Enterprise Services English (Worldwide) 28/02/2013
PDF [627 KB]
When several Belgian police organisations were amalgamated into one national force, it needed a new, centralised payroll system for its 48,000 employees. This large and complex solution was successfully implemented by HP Enterprise Services.
» Black & Veatch improves productivity and collaboration with HP-deployed solution English (Worldwide) 24/05/2012
PDF [462 KB]
Faced with an aging telephone and voicemail system, Black & Veatch decided to implement a unified communications (UC) solution with help from HP and Microsoft.
» British American Tobacco Italia secures business continuity across data and desktop with HP Continuity Services English (Worldwide) 19/03/2013
PDF [930 KB]
British American Tobacco Italia needed to align its business continuity standards with the global group. HP Continuity Services helped secure the business, from data center and desktop, in one comprehensive project.
» BroadLeaf outsources leading parts distribution network to ensure vital availability English (Worldwide) 13/03/2012
PDF [513 KB]
When Tokyo IT specialist BroadLeaf decided to upgrade its leading on-line automotive parts network, it aimed to combine complete efficiency with high availability. The answer was to outsource the service to HP
» City of Anaheim engages HP to develop innovative mobile applications English (Worldwide) 24/10/2012
PDF [480 KB]
HP collaborated with Anaheim to create and maintain MyEVOC and MyAnaheim mobile applications. With MyEVOC, employees are able to see city data on mobile devices. MyAnaheim is available to the public and includes features such as graffiti reporting.
» Cosmo Oil chose HP to help optimise its systems for strategic and business purposes English (Worldwide) 25/01/2011
PDF [640 KB]
Tokyo-based Cosmo Oil needed to understand the current status of its IT systems and to identify potential improvements that would optimise its systems for strategic and business purposes.
» EADS protected classified aircraft data and ensured security across Europe English (Worldwide) 29/06/2012
PDF [651 KB]
European Aeronautic Defence and Space Company (EADS), a world-leading defense contractor, needed to ensure maximum data security for the Eurofighter 2000 Ground Support System program. EADS engaged HP to provide IT security consultancy services.
» Essar Steel uses resource planning to streamline customer service English (Worldwide) 10/01/2012
PDF [491 KB]
Essar Steel wanted to improve customer service and so grow its customer base. To achieve this it decided to implement the SAP Enterprise Resource Planning application and chose HP as its implementation and consulting partner
» Essar Steel uses resource planning to streamline customer service English (Worldwide) 12/01/2012
PDF [469 KB]
Essar Steel wanted to improve customer service and so grow its customer base. To achieve this it decided to implement the SAP Enterprise Resource Planning application and chose HP as its implementation and consulting partner
» Everest transformed the funeral planning industry to ease stress for consumers English (Worldwide) 15/08/2012
PDF [786 KB]
To help consumers manage the financial and emotional stress of a funeral, Everest Funeral Planning and Concierge Service relies on HP for an innovative, technology-enabled business model.
» Flemish Government achieves significant cost savings and moves towards being an efficient e-government with HP Application Transformation solution English (Worldwide) 20/05/2013
PDF [1979 KB]
Flemish Government implements a web-based data exchange platform to improve administration, increase citizen satisfaction and reduce costs
» Flemish Government achieves significant cost savings and moves towards being an efficient e-government with HP Application Transformation solution English (Worldwide) 24/10/2012
PDF [814 KB]
Flemish Government implements a web-based data exchange platform to improve administration, increase citizen satisfaction and reduce costs
» Goodbody survives rising flood waters with help from HP Recovery Center English (Worldwide) 14/02/2013
PDF [1291 KB]
Goodbody is one of Ireland's oldest financial services firms. To maintain its position it requires robust business continuity management. The nearby HP Recovery Center provides the flexibility to transfer trading and business operations within hours.
» Goodbody survives rising flood waters with help from HP Recovery Center English (Worldwide) 14/02/2013
PDF [1289 KB]
Goodbody is one of Ireland's oldest financial services firms. To maintain its position it requires robust business continuity management. The nearby HP Recovery Center provides the flexibility to transfer trading and business operations within hours.
» H3G to reduce annual costs by 20 per cent with help of HP CMS English (Worldwide) 15/08/2012
PDF [1098 KB]
H3G, Austria's fastest growing mobile operator needed to become more agile and reduce cost by driving complexity out of its systems. It achieved these aims with the help of HP Communications and Media Solutions (CMS).
» HP Business Continuity and Recovery Services support World Vision Australia English (Worldwide) 23/05/2012
PDF [1029 KB]
World Vision Australia turned to HP Business Continuity and Recovery Services to ensure that in the event of a disaster internally they will be fully prepared.
» HP Departure Control System improves the passenger experience for Thomas Cook customers English (Worldwide) 01/08/2012
PDF [677 KB]
Thomas Cook Group's four airlines operated more than 30 Departure Control Systems. To streamline administration, reduce costs and improve customer service it centralised on the HP Departure Control System, also known as axsControl.
» Hutchison 3G Austria responds to mobile services call with HP CMS English (Worldwide) 08/02/2012
PDF [237 KB]
Consolidated infrastructure enables H3G Austria to keep operational costs low while driving innovation and customer service by employing HP CMS services.
» Isuzu Motors shortens the development lead time for trucks meeting various needs for emerging markets English (Worldwide) 14/02/2013
PDF [1427 KB]
Isuzu succeeds in implementing its own product development system as part of efforts towards a development framework that corresponds to the needs of the global market.
» Italian Ministry of Instruction, University and Research (MIUR) transforms its applications with HP English (Worldwide) 17/08/2012
PDF [2214 KB]
The Italian Ministry of Instruction, University and Research (MIUR) needed to transform and modernize its existing portfolio of applications.
» la Caixa focused on growth by outsourcing support operations English (Worldwide) 05/12/2009
PDF [807 KB]
When Spain's leading savings bank wanted to expand into new markets, it decided to outsource its customer- and employee-facing support operations to EDS, now HP, freeing the bank to focus on growth. HP's industry-best processes now deliver unprecedented flexibility, efficiency andscalability, not to mention cost savings that la Caixa can reinvest in growth.
» la Caixa implemented a best-in-class monitoring system for its outsourced banking operations. English (Worldwide) 03/11/2009
PDF [781 KB]
To enable monitoring of its outsourced banking operations, la Caixa looked to EDS, now HP, for a virtual Operational Business Control Center.
» Leading Austrian mobile operator H3G to reduce annual costs by 20 per cent with help of HP CMS English (Worldwide) 15/08/2012
PDF [1145 KB]
H3G, Austria's fastest growing mobile operator needed to become more agile and reduce cost by driving complexity out of its systems. It achieved these aims with the help of HP Communications and Media Solutions (CMS).
» Magyar Telekom streamlines service provisioning with HP Service Activator English (Worldwide) 26/01/2012
PDF [168 KB]
Leading Hungarian telecom provider Magyar Telekom needed strong core technology to support its move into next generation services. HP Service Activator (SA) combined with specialist HP consulting services provides the answer.
» Meridian Energy NZ overcomes complex applications obstacles in pursuing its renewable energy growth targets with HP Application Services English (Worldwide) 14/05/2012
PDF [1270 KB]
An ageing and complex applications portfolio was stifling Meridian Energy's renewable energy growth plans. HP Application Services solution consolidated, modernised and future-proofed the portfolio.
» Meridian Energy NZ overcomes complex applications obstacles in pursuing its renewable energy growth targets with HP Application Services English (Worldwide) 14/05/2012
PDF [1303 KB]
An ageing and complex applications portfolio was stifling Meridian Energy's renewable energy growth plans. HP Application Services solution consolidated, modernizsed and future-proofed the portfolio.
» Michigan Department of Natural Resources updates online access to sport licensing English (Worldwide) 07/12/2012
PDF [475 KB]
MDNR modernized its online sports licensing system with new hardware, real-time sales processing, and a self-service web portal. HP rewrote the entire system, consolidating application components, reducing the number of technologies from 11 to 6.
» Michigan DOT reduces traffic fatalities with assistance from HP Services English (Worldwide) 10/04/2013
PDF [506 KB]
With HP's help, Michigan Department of Transportation moved from manual processes to an automated system that collects traffic crash data and posts it to a central database. Staff time needed to process crash-related forms is down approximately 97%.
» MTR Corporation supports ambitious expansion with HP Service Desk outsourcing English (Worldwide) 11/03/2011
PDF [513 KB]
To support its wide and diverse business landscape and to maintain its impressive growth, MTR Corporation outsourced it service desk support to HP.
» New Jersey Elections selects HP document management to support Vote-by-Mail English (Worldwide) 23/10/2012
PDF [494 KB]
For its Vote-by-Mail system, New Jersey Elections Division turned to HP Enterprise Services to design and implement a document management system to facilitate storage and retrieval. The solution includes application development and user training.
» Oklahoma Health Care Authority drives improved patient care with Atlantes solution English (Worldwide) 26/06/2012
PDF [517 KB]
Oklahoma Health Care Authority uses HP's Atlantes Care Management solution to manage its SoonerCare (Medicaid) case management processes. Atlantes automates processes that were once manual allowing the state to accommodate all SoonerCare patients.
» Oklahoma Health Care Authority launches online program with help from HP English (Worldwide) 22/06/2012
PDF [437 KB]
HP helped OHCA create an Online Enrollment subsystem that allows state residents to check Medicaid eligibility over the internet. This has reduced enrollment times from 20 days to 15-20 minutes and reduced paper applications by 90%.
» Oregon Secretary of State leverages HP technology for redistricting process English (Worldwide) 21/08/2012
PDF [464 KB]
The State of Oregon enhanced the voter registration system developed by HP with a GIS interface to facilitate redistricting. The system improves the accuracy of the elections division with regard to redistricting, reduces cost and saves time.
» P&G "tapped" into HP's best-in-class financial processes, enhanced productivity and cut costs English (Worldwide) 05/10/2012
PDF [458 KB]
P&G "tapped" into HP's best-in-class financial processes, enhanced productivity and cut costs HP's transactional accounts payable(TAP) migration helped P&G improve service levels, reduce operating expenses, ensure business continuity & mitigate risks
» Post Office card accounts streamline benefit payments for over three million customers with HP Enterprise Services English (Worldwide) 05/07/2012
PDF [827 KB]
HP Enterprise Services has successfully run the UK's Post Office card account benefit payments system for many years. The UK Government and Post Office have now signed a new contract for a further five years.
» Post Office card accounts streamline benefit payments for over three million customers with HP Enterprise Services English (Worldwide) 24/07/2012
PDF [995 KB]
HP Enterprise Services has successfully run the UK's Post Office card account benefit payments system for many years. The UK Government and Post Office have now signed a new contract for a further five years.
» Reverse Corp Limited builds better customer experiences with HP CMS English (Worldwide) 26/01/2012
PDF [202 KB]
Reverse Corp wanted to replace its legacy Interactive Voice Response (IVR) platform. It engaged HP Communications & Media Solutions (CMS), underpinned by the HP OpenCall Media Platform to improve productivity and enhance customer experience.
» Rogers Communications gives data customers the power of choice English (Worldwide) 18/10/2012
PDF [1917 KB]
Rogers Communications wanted to capitalize on the explosion of mobile data due to Smartphone devices. Handcuffed to an inflexible infrastructure, it needed the freedom to react quickly and be more creative. It found the answer with HP Internet Usage Manger.
» Rogers Communications gives data customers the power of choice with HP IUM English (Worldwide) 20/11/2012
PDF [1886 KB]
Rogers Communications wanted to capitalise on the explosion of mobile data due to Smartphones. Handcuffed to an inflexible infrastructure, it needed the freedom to react quickly and be more creative. It found the answer with HP Internet Usage Manger.
» Royal Air Force: The Ministry of Defence's complete mission-planning solution ensured readiness English (Worldwide) 23/09/2009
PDF [286 KB]
To enhance the efficiency, speed and accuracy of planning air missions, the Ministry of Defence looked to IT partner EDS, now HP. HP developed a family of mission-planning systems that now supports almost all aircraft types in the Royal Air Force fleet.
» Royal Bank of Scotland introduces a more flexible operating model English (Worldwide) 13/12/2011
PDF [152 KB]
The Royal Bank of Scotland Group, a UK banking and insurance company, renews HP Business Process Outsourcing contract to manage UK check clearing operations with a flexible cost model that supports declining check usage.
» Royal Bank of Scotland introduces a more flexible operating model English (Worldwide) 04/01/2012
PDF [151 KB]
The Royal Bank of Scotland Group, a UK banking and insurance company, renews HP Business Process Outsourcing contract to manage UK check clearing operations with a flexible cost model that supports declining check usage.
» San Diego County's DA Office collaborates with HP to transform juvenile division English (Worldwide) 04/09/2012
PDF [484 KB]
San Diego County wanted to replace its paper-based file process by automating case information required for Juvenile Court Delinquency hearings. HP responded by collaborating with the county to develop the Justice Electronic Library System.
» Sanofi-aventis achieves one of the fastest ever SAP upgrades in Asia Pacific with help from HP English (Worldwide) 21/04/2011
PDF [271 KB]
Sanofi-aventis needed to upgrade its Asia Pacific regional SAP® platform and improve performance and scalability of its SAP Enterprise Resource Planning (ERP) system to support the business in the region more efficiently.
» SaskTel reduces operation costs with HP NGOSS Assurance solution English (Worldwide) 08/02/2012
PDF [204 KB]
SaskTel, a Canadian telecoms provider, implemented an HP NGOSS Assurance solution based on HP TeMIP to consolidate the management of all classes of device and offer better customer service.
» Shoosmiths entrusts vital business continuity plans to HP English (Worldwide) 29/10/2010
PDF [404 KB]
To protect its reputation and safeguard service delivery, Shoosmiths law firm needed effective business continuity plans.
» Telecom Italia Mobile streamlines customer service with new billing solution English (Worldwide) 26/01/2012
PDF [106 KB]
Telecom Italia Mobile needed an improved mobile billing platform that would reduce customer churn by providing greater transparency of costs, prevent loss of income through billing failures, comply with European regulations and support future business growth. HP OpenCall Universal Signaling Platform (USP) was the answer.
» Thomas Cook customers get an improved passenger service due to HP's Departure Control System English (Worldwide) 03/07/2012
PDF [621 KB]
Thomas Cook Group's four airlines operated more than 30 Departure Control Systems. To streamline administration, reduce costs and improve customer service it centralised on the HP Departure Control System, also known as axsControl.
» Tops Markets integrates 56 stores in just 102 days with help from HP English (Worldwide) 16/08/2012
PDF [788 KB]
HP provided Tops Friendly Markets with the capacity, transparency and speed it needed to nearly double in size. HP helped Tops complete the acquisition in only 102 days--while staying under budget and maintaining 99.5% availability.
» UK Ministry of Defence: The MoD has a secure infrastructure due to a consortium led by HP English (Worldwide) 24/10/2012
PDF [964 KB]
HP Enterprise Services leads a consortium providing the UK Ministry of Defence with a secure global information infrastructure to enable collaboration, interoperability, and deliver direct financial savings tracking to £1,600m ($2,630m).
» UK Ministry of Defence: The MoD has a secure infrastructure due to a consortium led by HP English (Worldwide) 25/10/2012
PDF [979 KB]
HP Enterprise Services leads a consortium providing the UK Ministry of Defence with a secure global information infrastructure to enable collaboration, interoperability, and deliver direct financial savings tracking to £1,600m ($2,630m).
» Underwriters Laboratories transforms customer relationships with real-time collaboration English (Worldwide) 07/08/2012
PDF [373 KB]
Working with HP Services, UL is in the process of a multi-year transformation to standardize its processes and technologies. The HP team is currently installing a reliable HP networking infrastructure using ProCurve switches.
» UNE improves customer satisfaction with Manager of Managers project English (Worldwide) 14/12/2011
PDF [575 KB]
UNE needed to increase business efficiency, improve customer service and reduce costs by gaining better end-to-end control and management of its multi-technology networks. A Manager of Managers project with HP solved the problem.
» UNE improves customer satisfaction with Manager of Managers project English (Worldwide) 01/12/2011
PDF [576 KB]
UNE needed to increase business efficiency, improve customer service and reduce costs by gaining better end-to-end control and management of its multi-technology networks. A Manager of Managers project with HP solved the problem.
» VNS CHOICE: Atlantes helps to maintain optimum clinical, financial and member health outcomes English (Worldwide) 26/08/2010
PDF [564 KB]
VNS Choice, an affiliate of the Visiting Nurse Service of New York, provides insurance coverage, develops comprehensive healthcare plans and coordinates care for one of the most complex populations in the New York metro area.
» Vodacom combats the threat of fraud with HP CentralView Fraud Risk Management English (Worldwide) 28/06/2012
PDF [1950 KB]
Like all telecom providers, Vodacom South Africa suffers from financial loss due to network fraud. It now combats the threat and cuts losses with HP CentralView Fraud Risk Management.
» Vodafone UK deploys agile software methodology to speed time-to-market English (Worldwide) 08/02/2012
PDF [575 KB]
Vodafone UK, a leading mobile telecommunications company, has partnered with HP to deploy agile software development methodologies and realign development costs. The development lifecycle has fallen from months to weeks, speeding time-to-market.
» Vodafone UK deploys agile software methodology to speed time-to-market English (Worldwide) 28/02/2012
PDF [579 KB]
Vodafone UK, a leading mobile telecommunications company, has partnered with HP to deploy agile software development methodologies and realign development costs. The development lifecycle has fallen from months to weeks, speeding time-to-market.
» Wind, Italy leverages HP software and solutions to create Telephony over IP solution for enterprise segment English (Worldwide) 08/02/2012
PDF [225 KB]
Wind Italy designed a customizable ToIP solution for enterprise market. It leveraged a suite of HP CMS and IT Performance Suite technologies to improve reporting and increase time to market.
» World Vision Australia ensures it is prepared with HP Business Continuity and Recovery Services English (Worldwide) 20/09/2012
PDF [1323 KB]
World Vision Australia turned to HP Business Continuity and Recovery Services to ensure that in the event of a disaster internally they will be fully prepared.